There is an old expression that states “the squeaky wheel always gets the grease”. My overwhelming experience over the years proves that this is absolutely true! If you don’t express your concern about a problem or issue to someone in charge, things will never change. I have also found that by far the most powerful way to express one’s concerns about an issue is via a polite formal complaint letter. This is especially true if you are dealing with a large company or government organization.
Although complaint letters aren’t always fun, they usually need to be written
In most cases, if people don’t complain, the problem agency at fault (e.g., company or government) won’t even know that the problem that you and others may have experienced even exists. Legitimate complaints, by even a few people, can (and often do) result in better service for everyone. Not only that, writing complaints down can be personally beneficial for the writer too!
That’s right. Writing complaint letters can be an empowering and therapeutic experience! It allows one to take action instead of playing the role of a victim and nursing an ongoing resentment towards a company about poor service or treatment that you received. Once the complaint letter is written and in the mail, you can let it go knowing that you have done something tangible and constructive about the situation.
In fact, properly written and handled complaint letters almost always get action!
Once I started writing complaint letters, I began receiving gracious letters of apology and contrition from senior executives including bank vice-presidents and directors of marketing for giant corporations. Getting those felt one heck of a lot better than polishing an ongoing resentment and getting even angrier the next time something bad happened. Sometimes I even received discount coupons and free merchandise!
Over the years, many people have contacted me about writing complaint letters for them. I always request that they at least give me a draft in their own words so that I can get some idea of the essence of the situation. More often than not, what they send me is an angry and rambling diatribe that just confuses the situation or issue.
If you want your complaint letter to have impact and to elicit action, there is a way to structure and write them that I have found will work without fail. I documented this in an article a few years ago titled “10 Secrets for Writing Killer Complaint Letters”. Here’s the link: http://www.writinghelp-central.com/article-complaint-letter.html
One of the most serious problems that many of us face on an almost daily basis is the one that arises from having to deal with the dreaded writer’s block when faced with a deadline. Writer’s block is definitely not a pleasant experience. Especially, when the due date for one’s business report or project paper is getting closer by the day! I know what that knot in the gut feels like, every time the boss asks you “how’s that project going?” on those occasions when you don’t manage to avoid him/her as you try to slink unnoticed down the hallway.
Writer’s block is fear-based
For various reasons, many of us have an incredible fear of committing ourselves in writing whenever we are faced with a blank page or computer screen. In reality, this is actually an irrational feeling that keeps us from putting pen to paper. We secretly wonder just what exactly is going to come out of this keyboard/pen, and when it does, will we be revealing that we are some kind of incompetent idiot who doesn’t know what they’re talking about?
The good news is that writer’s block can definitely be beaten!
That’s right! I have learned through trial and error over the years that writer’s block can be easily overcome if we do the proper preparation and follow a few simple guidelines.
Below are my personal hard-earned practical tips for overcoming writer’s block:
Don’t Write It Too Soon Before trying to write, it is important to prepare mentally for a few hours or days (depending on the size of the task and your deadline) by mulling the writing project over in the back of your mind. Once you’ve done the necessary reading, research, and thinking, your sub-conscious mind needs time to process all of that. Let it sit and have your subconscious mind work on it (Just as athletes don’t like to peak too soon, writers shouldn’t write too soon either!).
Preparation Is Important Prior to writing, read over whatever background material you have so that it is fresh in your mind. I always do a final review of all material gathered, carefully marking the important points with a yellow hi-liter. With this material fresh in your mind, you will find that the writing process flows better once you get started, due to less need to refer to your background.
Develop A Simple Outline Before sitting down to actually start writing, compile a simple point-form list of all of the key points you want to cover, and then organize them in the order in which you are going to cover them. (I know, I know… your Grade 6 teacher told you the same thing… but it actually does work!).
Keep Research Documents Handy Once you finally sit down to write, make sure that all of your key background materials are spread out close at hand. This will allow you to quickly refer to them without interrupting the writing flow once you get on a roll. I keep as many of the source documents as possible wide open, and within direct eyesight, for quick and easy access and reference whenever I’m writing something.
Just Start Writing Yes, that’s exactly what you should do. Once you have prepared mentally and done your homework as discussed in the previous steps, you will be ready to write — even if your writer’s block is saying no. Just start writing any old thing that comes to mind. Go with the natural flow. In no time at all, you will get into a rhythm, and the words will just keep on flowing.
Don’t Worry About Editing the First Draft Once the words start to flow don’t be concerned about making it perfect the first time around. Remember, it’s your first draft. You will be able to revise it later. The critical thing at the outset is to get those thoughts written down as your mind dictates them to you.
Use an Example or Template Get an actual sample of the type of document that you need to write. It could be something that you wrote previously, or it could be something from an old working file, or a clipping from a magazine article, or a sales brochure you picked up; as long as it is the same type of document that you are writing. Whatever it is, just post it up in your line-of-sight while you are working. You’ll be amazed at how it helps the words and ideas flow. This example will serve as a sort of visual model for you.
In my experience this last point is the ultimate secret for overcoming writer’s block.
I continue to use this last technique on a daily basis. In fact, I rarely start writing anything anymore from a blank page or screen. I always manage to find an example from somewhere and work from that. Once you’ve used this method for a while you will be able to easily get templates from writing projects that you have done previously.
Writing a business report can be one of the most difficult writing tasks we face, whether it’s for work business or school business. In fact, people often cringe at the thought of writing a business report. Granted, these are somewhat more complicated than business letters, but if approached in the right way, writing a business report can be a straightforward and reasonably painless process. So, to help people with their report writing I have put together a few tips that I have picked up over the years.
There are a number of different generic types of business reports including: general business report, business plan, business proposal, marketing plan, strategic plan, business analysis, project report, project analysis, project proposal, project review, financial plan, financial analysis, and others. Although the technical content and terminology will vary from report to report, depending on the subject and industry context, the actual “report writing process” will be essentially the same. It doesn’t matter if it’s a short 10-pager, or a major 100-plus pager, that process will involve the same fundamental steps.
The following seven points are what I consider to be the essential steps for writing any type of business report; whether it’s for your organization or for a school project. Follow these steps carefully and you won’t go wrong.
Confirm Exactly What the Client Wants
This is a very important initial step. Whether the client is a customer, a teacher, a professor, or someone else, be sure that everyone is talking about the same thing in terms of final outcome and expectations. When determining this, always think specifically in terms of the final deliverable (usually the final report). What issues must it address? What direction/guidance is it expected to give? What exactly will it contain? What bottom line are they looking for?
Determine What Type of Report Is Required
This is another very important initial matter to clarify. There are a number of different types of business reports. Although there is usually overlap among the different types, there are also important differences. For example, do they want: a business plan, a business proposal, a strategic plan, a corporate information management plan, a strategic business plan, a marketing plan, a financial plan, or what? Know exactly what type of final report is expected from the outset.
Conduct the Initial Research
Once you know exactly what the client (or you) wants, and the specific type of report they are looking for, you are ready to conduct your initial pre-report research. This stage may be as simple as collecting and reading a few background documents supplied by the client, or it could involve developing questionnaires and conducting detailed interviews with the appropriate people. It will vary with each situation. The Internet of course, can really simplify and shorten the research process, but don’t forget to double and triple check your sources.
Write the Table of Contents First
In my experience, drafting the Table of Contents (TOC), before you start writing the actual report is the single most important key to developing a successful business report. This document can normally be done before, or in parallel with, the first phase of project information gathering. This should be more than just a rough draft TOC. It should be a carefully thought out breakdown of exactly what you imagine the TOC will look like in the final report. Although this takes a certain amount of time and brain power up-front, it really streamlines the rest of the process. What I do is to actually visualize the final report in my mind’s eye and write the contents down. This really works! This TOC then becomes a step-by-step template for the rest of the process.
Sidebar: ========== If you are writing the report for an external client, it’s a good idea to present the draft Table of Contents to them at this point in the process and get their approval. This will force them to think it through and confirm what they really want early on. Once they have agreed to a TOC you will have their buy-in for the rest of the process, therefore significantly reducing chances of any major changes or reversals at the final report phase. ==========
Do Additional Research
After thinking through the TOC in detail, you will know if any additional research is required. If yes, do this extra information gathering before you sit down and start to actually write the report. That way, once you begin the writing process you will have all of the information needed at hand and you will not have to interrupt the writing process to conduct any further research.
Write the Report by Filling In the Blanks
That’s right, by filling in the blanks. Once the TOC skeleton framework is in-place as per the previous step, writing the actual report becomes almost like filling in the blanks. Just start at the beginning and work your way sequentially through the headings and sub-headings, one at a time, until you get to the end. Really. At that point, with all of the preparation done, it should be a relatively straightforward process.
If you follow the above steps in the “report writing process” you will be amazed at how quickly your reports will come together. Give it a try – it really works.
At some point in life, many of us are asked by someone we know to write a general character reference letter on their behalf. If you haven’t been asked yet, it is likely you will be at some point. In fact, keyword searches and direct requests for information and samples on “how to write reference letters” are among the most common online writing queries.
LETTERS OF REFERENCE DEFINED
As opposed to a “letter of recommendation,” which is normally very specific in subject and purpose, a “letter of reference” or “reference letter” is typically more general in nature and IS NOT addressed to a specific requester. Usually, “letters of reference” are addressed as; “To Whom It May Concern” or “Dear Sir/Madam.”
The most common letters of reference are:
Employment-related — general reference letter
College-related — general reference letter
Character reference letter — general-purpose personal reference
General reference letter — various subjects
In addition to standard letter-writing dos and don’ts, there are a number of basic guidelines that apply specifically to most situations related to the writing of letters of reference. These are usually more “situational” than “how-to” in nature. These reference letter guidelines are important to both note and apply, since writing letters of reference is always a somewhat tricky and delicate matter. That’s because they almost always affect the reputation and future of the writer or that of another person.
REFERENCE LETTERS — TIPS & STRATEGIES
The following tips and strategies apply primarily to the writing of letters of reference in their various forms (i.e. reference letters, character reference letters, employment reference letters, college reference letters, and general reference letters).
Write It Only If You Want To If you are asked by someone to write a reference letter about them, you don’t have to say yes automatically. If it’s someone you respect for their work, and you have mostly positive things to say, by all means write the letter. There is no point saying yes and then writing a letter that says nothing good about the person, or worse still, concocting a misleading positive assessment of someone. So, whatever you do, don’t get sucked into writing a reference inappropriately out of feelings of guilt or obligation.
If You Must Refuse, Do It Right Up Front On the other hand, if someone asks you to write a reference letter for them, and you know you’ll be hard-pressed to keep it positive, say no right away. There is no point in hesitating and leading the person on to believe that the answer might eventually be yes. A gentle but firm no will usually get the message across to the person. Explain that you don’t think that you are the best (or most qualified) person to do it.
Suggest Someone Else If you feel you should refuse, for whatever reason, it may be helpful for you to suggest someone else who you think might have a more positive and/or accurate assessment of the person. That other person may be in a better position to do the assessment. Usually there are a number of possible candidates, and you may not actually be the best one. In fact, I have seen a number of cases over the years in which people requesting reference letters have not requested the letter from the obvious or logical choice. This usually happens when the requestor doesn’t like the person who is the obvious choice, and/or they are worried about what that person will have to say about them.
Write It As You See It Writing a less than honest letter of reference does no one a favor in the end. It is likely to backfire on all involved: you the recommender, the person being recommended, and the new employer. Also, most employers and head-hunting agencies check references these days. How would you like to be called up and have to mislead people due to questionable things you may have written in a less that forthright reference letter?
Be Honest and Fair Honesty is always the best policy when it comes to writing reference letters. At the same time, try to be fair and balanced in your approach. If, in your estimation a person has five strengths and one glaring weakness, but that weakness really bothers you, make sure you don’t over-emphasize the weak point in the letter based on your personal bias. Just mention it in passing as a weakness and then move on.
Balanced Is Best An overall balanced approach is the best one for a letter of reference. Even if your letter generally raves about how excellent the person is, some balance on the other side of the ledger will make it more credible. After all, nobody’s perfect. There must be some area where the person being recommended needs to improve. A bit of constructive criticism never hurts and it will make your letter appear to be more objective in nature.
Bottom Line: The most important point to take away from the above tips and strategies is that it is your choice as to whether, and how, you will write a letter of reference.
It’s an important type of letter that will have a definite impact on the future of the person about whom it is being written, so don’t agree to write one unless you are willing to be totally objective and give it your utmost attention and effort.
Recently, I was helping out both my daughter and a friend with the job application process. During this period, I was reminded of how the focus among most job applicants is almost entirely on the resume or CV. Most often, the cover letter gets lost in the rush to apply, treated as an annoying last minute must-have afterthought. I think this is a fundamental mistake that a lot of job applicants make.
After all, the cover letter is normally placed on top of the resume or CV; it’s the first thing the recipient sees. So, if yours is poorly written, shoddily formatted, or obviously deficient in any other way, you have already sabotaged yourself before the reader even glances at your resume. By submitting a weak cover letter, you’ve already told them something about yourself that is less than complimentary.
Remember: resume cover letters are used for one purpose only — to introduce yourself to a prospective employer. The most common mistake I see in cover letters that are sent to me for editing is that many tend to repeat verbatim almost exactly what the attached resume or CV already contains.
A resume cover letter should be a concise one-page summary that introduces you, explains why you are writing, summarizes your key skills, abilities and experience (as they relate to the specific job at hand), and asks the recipient to get back to you. Its main purpose is to capture the attention of the recipient enough to get that person to look at the attached resume with interest. Let’s look at some important tips:
1. Address It To A Specific Person Even when sending an unsolicited resume to a company you should take the time to find out the name of the appropriate person and write the letter to that person. At least it will reach their office. Resumes sent to “Dear Human Resources Manager” or “To Whom It May Concern” are almost always a waste of time. Name someone specifically and it will at least make it into an in-basket. Sometimes you will be given a specific name or title to which you should address your letter. Use it — and make sure you spell it correctly! If you’re not sure about gender, avoid guessing, and leave off the Mr. or Ms.
2. Keep It Short and Focused Remember, your resume already says it all. Keep the letter short and focused and don’t repeat verbatim what is already in the attached resume or CV. NEVER exceed one page in a cover letter.
3. Be Enthusiastic Express your interest in the job and the new company with enthusiasm. Show that you really want the job, and that you would really like to work for that particular company.
4. Focus On Needs Of the Employer Throughout your cover letter make it clear that you are interested in the needs of the employer. You are there to help them. You are part of the solution. Try to make this the message of your entire letter.
5. Show That You’ve Done Your Homework Demonstrate a good knowledge of the company and industry for which you are applying. A one-liner, or a phrase or two in the appropriate place in your letter that shows you are interested in that company, and you understand the problems it faces, will give you instant credibility (i.e. do some simple Internet research).
6. Use the Appropriate Buzzwords Every organization has its own ways of doing things and its own lingo. Look through key documents such as annual reports, corporate websites, etc. Try to spot key words, terms, and phrases that are often repeated. Every company has them. Use as many of these hot buttons as you can in your cover letter – where appropriate, of course. For example, if the “Message From the CEO” in the annual report mentions the phrase “action plan for the future” three times, make sure you work that term into your cover letter in an appropriate place. Don’t overdo it, of course. Just demonstrate that you’ve done your homework. 7. Summarize Your Skills and Abilities If possible, without making the letter too long, summarize your overall skills and abilities as strengths as they relate to the company you’re applying to. Try to relate them directly to the requirements listed in the job ad or poster. This can make them stand out in a way that they wouldn’t, if they were buried in the resume or CV.
8. Get It Right Make sure that your cover letter is free of spelling and grammatical errors. Allowing those types of mistakes to creep into your one page cover letter is a major credibility destroyer. Sloppy and unprofessional are NOT the first impressions you want to give to the reader before they even look at your resume.
The challenge of course, is to try to address all of these points in a four or five paragraph letter. It can be done!
A common weakness we see almost everywhere in day-to-day writing is poor logical flow from one idea or point to the next. This usually takes the form of a bunch of seemingly unrelated phrases thrown together with little or no sense of sequence, continuity, logic, or relativity. Not only can you see this problem in articles and blogs all over the Web, reporters for your local newspaper and TV outlets are often guilty of this same transgression.
We see letters, articles and reports in which each phrase seems to be independent of the one before and the one after; when in reality there is an actual sequential and/or logical flow. When we read these, we often find ourselves asking obvious questions that don’t get answered, such as: “So why did they do that?”, or “What happened next…?”, or “How does that relate to…?”
Consider the following three sentence example:
1. The entire building had to be searched.
2. They started the search on the third floor.
3. It took three hours to complete the search.
Notice that the three separate statements are all valid sentences. They convey the bare essential facts of a situation or event, but nothing more. In fact, they raise almost more questions than they answer. For example:
– Why was the building being searched? – What building was it? – Was it a serious incident? – Had it ever happened before? – Why did they start on the third floor? – What about the first two floors? – Is three hours a long time for that? – How long does it usually take?
Now, let’s transform these three statements, using transition or bridge words and phrases, as follows:
“UNLIKE a minor incident at the Customs Headquarters last October, this time the entire building had to be searched for trapped occupants. BECAUSE the fire was still smoking on the first two floors, they started on the third, working upwards to the tenth, covering the first two floors last. CONSEQUENTLY, it took them a full three hours before they finally completed the typical one-hour job.”
Notice the use of the transition words: UNLIKE, BECAUSE, and CONSEQUENTLY. Using these three words has allowed us to easily connect the three independent sentences and give them a sense of chronological order and logical flow. They also allow us to answer ALL of the obvious questions, either with the transition word itself, or by adding a couple more words.
In short, transition words/phrases have turned three dry independent phrases into a little story that makes sense to the reader.
These types of words/phrases are ideal for allowing one to easily connect thoughts, and create logical sequences between sentences and paragraphs. They are usually inserted at the beginning of a sentence and normally refer directly back to the previous sentence and/or paragraph without repeating the specific subject.
The following paragraphs list some of the more common transition words and phrases that will help make your text more understandable and interesting to the reader. For each one, I have included a typical example of how the word/phrase might be used in a typical sentence. (Note that we have capitalized the transition words/phrases for emphasis and easy identification).
CAUSE AND EFFECT… THEN, he moved on to the next work station. AS A RESULT, the team lost the game. FOR THIS REASON, she always went home for the weekend. THE RESULT WAS always predictable. WHAT FOLLOWED was as painful as it was inevitable. IN RESPONSE, he quickly upped the ante. THEREFORE, the aircraft overshot the runway. THUS, it was just a matter of time. BECAUSE OF THIS, the results were always the same. CONSEQUENTLY, he was no longer friends with Frank. THE REACTION to this event was swift and decisive.
IN CONTRAST TO… UNLIKE last year, this one was highly profitable. DIFFERENT from this, was our approach to manufacturing. IN SPITE OF the dot com bust, the company prospered. ON THE OTHER HAND, earnings per share have increased. ON THE CONTRARY, the impact was less than expected. OPPOSING that idea was the move to new technologies. HOWEVER, that approach may actually prove better. CONTRARY to his findings, the revenue picture is good. NEVERTHELESS, something still appears to be missing.
SEQUENCE AND RELATIVITY… THEN, each one followed in numerical sequence. IN ADDITION, a fourth material was added to the mix. TO ENUMERATE, first was the car, second was the boat, third… NEXT in line for cuts was the marketing division. NEXT IN THE SERIES was the “outrigger” brand line. BESIDES THAT, there were two other possible sources. SUBSEQUENTLY they moved on to the next polling station. FOLLOWING the concert, there was a reception in the atrium.
SIMILARITY AND COMPARISON… LIKE always, he took the company on a risky course. SAME as before, he managed to meet all of the requirements. SIMILAR things were known to happen at certain times. CLOSE to that was the result of the second round of voting. LIKEWISE, they made similar changes in the factory. ALSO, there were the worker’s families to consider. NEAR that one, was where we found the faulty component.
EXPLANATION AND EXAMPLE… FOR EXAMPLE, last year’s model was under-powered. ONE SUCH occurrence was last week’s power outage. FOR INSTANCE, earnings this year are higher than last. TO ILLUSTRATE, he went to Chicago just to make his point. ALSO, there is a new approach to sheet-metal molding. THAT TOO, just goes to make my point even stronger. TO DEMONSTRATE, I will use the new model throughout.
Bottom line: Smooth, orderly and logical transitions from one thought to the other, one sentence to the next, and one paragraph to another, are key to creating clear meaning and flow in any document. Appropriate use of transition words and phrases will achieve this for you.
One of the key pieces of advice I include in all of my letter writing kits is that you should always try hard to keep a letter on a single page.
Regardless of the subject of your letter, you should be able to make your key point(s) on one page. That doesn’t mean that you won’t sometimes have supporting documents as attachments. However, even in cases where attachments are necessary, you should always try to make the covering letter a one-pager.
I’m sure you’ve received letters that overflow onto a second page for the sake of a few words or a sentence or two. Such letters tends to look very tacky and unprofessional, and they’re very wasteful to boot. So try to avoid doing that when you are writing your own letters – especially business letters.
Nowadays it’s easy to do this. With standard word processing software there are a number of handy little tricks that you can use to help squeeze your letter (or other document) onto a single page.
So, here are some page squeeze tips:
Move both the left and right margins out about 1/4 in. closer to the edge of the page. No more than that, however, as it will look too obvious.
Move the top and bottom margins out about 1/4 in. closer to the edge of the page. Again, no more than 1/4 in.
Take a good look at your draft letter and see if there are any paragraphs that have an ending sentence that overflows onto an additional line for the sake of one or two words. If so, make a minor edit or two in the paragraph to shorten it a little so that it will no longer overflow onto the following line. Don’t forget to reread to make sure it still makes sense!
Another thing you can do is, try reducing the size of the font size by 1 point, say from 12 to 11 points. Note: your font size should never be smaller than 10 points.
If your letter still doesn’t fit, but it is close, there’s one final thing you can try if you are the author of the letter. Go back and edit it one more time. Look for redundant thoughts and phrases, or those that can be combined into one sentence rather than two. Is every word and phrase absolutely essential to your message? You’ll be amazed at the space savings that this final edit process can result in.
Try the above methods in sequence, one-at-a-time, checking each time to see if your latest change has done the trick for you.
Making sure that you have a well written resume (or curriculum vitae) is always important. If you don’t take the time and trouble required to craft a good resume you will be sabotaging yourself. In fact, your resume or CV is likely to be one of the most important documents of your life; whether you write it yourself, or you have it written for you by a professional. Even in these days of the internet, social media, smart phones, etc., at some point you will still need a traditional resume or CV as you look for a job.
Almost every time we have read “draft” or “old” resumes, we have found the following problems:
Common Resume (or CV) Problems:
It is almost always too long
It doesn’t focus on what you can do for the new employer today in the job at hand
It tends to give equal weight to ancient history with not enough emphasis on recent experience
Insufficient focus on actual results achieved in the various job experiences described
It does not state clearly up-front what the applicant is looking for job-wise and career-wise
If you spend time searching around online you will find hundreds if not thousands of resume and CV formats you can follow which are promoted by numerous self-proclaimed experts. Of course, it is always good to have a resume format that is pleasing to the eye. However, if you do not address the above five points while creating the content of your resume, the format won’t matter much.
What’s the best way to address these problems? Put yourself in the hiring manager’s shoes. They’ve advertised for a job and they’ve received 300 resumes.
Do you think they’re going to read each one of them word for word? No, they don’t have time. They’re going to skim. So if yours is short, punchy, and has key points bolded, that’s what will catch their eye
Your key points should be about what you can do for them, and how you can solve their problem
Your most recent experience should be first – i.e., your work history should be in reverse chronological order
You should talk about results and accomplishments that helped your last employer
You should be clear about what you’re looking for in your career trajectory, so they have an idea of what they might do with you long term
With these points in mind, go look at your current resume? Does it need an update?
On a daily basis, we see improper preposition usage. In fact, it drives us crazy when we hear supposedly well-educated people on national radio and TV misuse common prepositions in their reporting of the news and current events.
Just to be clear as to what we’re talking about here: a “preposition” is a word that is placed before a noun or pronoun to form a phrase by modifying another word in the sentence. The dictionary defines a preposition as: “…a word governing a noun or pronoun and expressing a relation to another word or element…” In less technical terms, prepositions are those little connector words that join words and/or phrases to other words and/or phrases.
Examples of common prepositions are: about, above, after, as, at, before, behind, between, beyond, but, by, down, during, in, into, of, off, on, under, until, up, upon, with, within, to name a few. These words almost always function as an adjective or adverb. Below are about a dozen typical preposition phrases misused in the news media and on popular TV shows.
agree (on), agree (to), agree (with) We now agree on the terms of the contract. I intend to agree to his proposal after the modifications. His observations agree with my findings.
answer (for), answer (to) He will have to answer for what he did last night. She will have to answer to her boss on that matter.
begin (by), begin (from), begin (with) I will begin by taking the oath of allegiance. The race will begin from the parking lot behind the car dealership. The project will begin with an environmental assessment.
bored (by), bored (with); NOT “bored of” She was really bored by last night’s concert. Over time, I became bored with the whole thing.
capable (of); NOT “capable to” I knew that they were capable of much more. The coach told me I was capable of playing at a much higher level. correspond (to), correspond (with) Once it is repainted it will correspond to mine. While away on course I made it a habit to correspond with my parents by e-mail.
impressed (by), impressed (with); NOT “impressed of” Jason was impressed by their new approach to the issue. Julia was quite impressed with Susan’s behavior.
graduate (from), graduate (to); NOT “graduated college” When do you expect to graduate from college? After the initial phase you will graduate to the next level.
invest (in), invest (with) Once I receive the funds I will invest in a mix of stocks and bonds. He decided to invest his savings with the bank.
live (off), live (on) Once they move to the farm they plan to live off the land. When I turn 65 I will start to live on a pension.
proceed (to), proceed (with) After that is done, I will proceed to the next step. Please proceed with what you were doing when we arrived.
report (on), report (to) After his assessment he will report on the situation. He will report to the recruitment center next Monday.
suited (to), suited (for) They seem very suited to each other. Brad is well suited for that accounting position.
The above are just a few examples of proper preposition usage in some of the more common preposition phrases. So, here’s a word of warning: if you are trying to improve your English by watching television or listening to the radio, don’t assume that everything you hear is correct. Often it isn’t. Really! So, if you read or hear something that doesn’t seem quite right, look it up.
Something we notice on a regular basis when we read business letters, memos, reports, and other such documents is the use of unnecessary words to over-describe a situation or condition. These are known as redundant or superfluous words. It’s very easy to get into this bad habit when writing.
In fact, using two or three words when one will suffice can weaken your point rather than strengthen it. For effective written communication, we recommend that you make every effort to avoid using unnecessary words and phrases.
The following is a short sample list of some of the more common redundant words and phrases that we often see, alongside shorter alternatives:
absolutely essential ………………… essential accounted for ………………………….. caused by actual experience …………………… experience attached please find ……………….. attached is at your earliest convenience …… soon consequent results …………………… results despite the fact that ……………….. although few in number …………………………. few for the purpose of ………………….. for free of charge …………………………. free in advance of …………………………… before in the process of being …………….. being in the near future ……………………. soon is suggestive of ………………………. suggests make a decision to ………………….. decide make the acquaintance of ……….. meet mutual cooperation ………………….. cooperation on behalf of ………………………………. for on the grounds that …………………. since perform an analysis of ……………… analyze provided that ……………………………… if take under advisement …………….. consider under no circumstances ……………. never until such time as ………………………. until within the realm of possibility …… possible
We should mention that the words and phrases shown on the left-hand side above are not wrong. They are just a more cumbersome way of saying something that can be stated more simply. Nevertheless, for style reasons, there may be situations where the phrase shown on the left is more appropriate in a particular context. Or, there can be situations where one may choose to alternate between the two approaches, in order to avoid repetition.